Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days.
Once your order ships, you’ll receive a confirmation email with tracking information.

Pre-Order Items

Please note that pre-order items require additional processing time.
Pre-orders can take 4–6 weeks to be shipped from the date of purchase.
You will receive a confirmation email with tracking information once your pre-order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout.
Most domestic orders arrive within 3–7 business days after shipment.

Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to update

Shipping Locations

Local Delivery - Lubbock, Tx

We offer free local delivery for orders within the Lubbock, Tx area.
Select "Local Delivery" at checkout and we will contact you directly to arrange a convenient delivery time.
Local deliveries are typically completed within 1-3 business days of your order being placed.

Lost or Delayed Packages

Once an order has been shipped, delivery times are the responsibility of the carrier.
If your package appears lost or significantly delayed, please contact us at: support@dirtcityapparel.com and we’ll do our best to assist.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.
Dirt City Apparel is not responsible for orders shipped to incorrectly entered addresses.

Questions?

For any shipping-related questions, contact us at: support@dirtcityapparel.com

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