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FAQ
Find answers to some of our most commonly asked questions. If you don't see what you're looking for, contact us at support@dirtcityapparel.com and we'll be happy to help.
When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you'll receive tracking information via email.
Do you offer returns or exchanges?
Yes. We accept returns and exchanges within 30 days of delivery. Items must be unworn, unused, and in original condition.
For full details, please see our Return & Exchange Policy.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and the items in your order.
Do you ship outside the United States?
Currently, Dirt City Apparel ships within the United States only.
How can I track my order?
Once your order ships, you'll receive a tracking number by email.
What if my order arrives damaged?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
We'll work with you to make it right.
How do I contact Dirt City Apparel?
You can reach us anytime at:
or through our Contact page.
Do you offer discounts?
Join our email list to receive exclusive updates, early access to new releases, and 10% off your first order
Where can I follow Dirt City Apparel?
Follow us on Instagram @dirtcityapparel or TikTok @dirtcityapparel for new releases, restocks, product launches, and behind-the-scenes content.